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Frequently Asked Questions

  • Who We Are
    Off the Schane Apparel Co. is a fully licensed Mama-Owned small business located in Colonial Heights, Virginia. I am a Registered Nurse in a local Emergency Department and my husband is a local firefighter! I have two awesome stepchildren and together we have two beautiful baby girls. I am first and foremost a mama and a wife, but this business is my passion! Whether you are looking for custom gifts or you are looking to treat yourself, I am your girl! I love to bring your ideas to life! I also love to help you get your business name out there, so let me know if I can help you with company shirts, tumblers, decals, etc! We do team jerseys as well! The possibilities are endless. Shoot us an email at offtheschane@gmail.com so we can get started today!
  • Contact Us
    We absolutely LOVE to hear from you - BUT please make sure you are communicating through email via offtheschane@gmail.com Between PMs on socials, texts, and other forms of communication, I have found that I'm missing your messages! Sending everything through the business email allows me to keep our conversations organized and all in the same location so we can better serve you. You can also use the "Contact" link in the menu bar, which will send a message directly to our email.
  • Turnaround Time (TAT)
    Generally we ask for 10-15 business days to complete your order. However, if you have a deadline that needs to be met, please communicate that with us! We will let you know whether or not we are able to accommodate your needs, but usually we can! Large orders and Fundraisers may vary in TAT, which will be communicated at the time of the order. Please feel free to reach out with any questions!
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